Privacy Policy

Last updated: 21 August 2026Fittedly respects your privacy and is committed to protecting your personal information.This Privacy Policy explains what information we collect, why we collect it, how we use it and who we may share it with.## Who we areFittedly is a kitchen fitter introduction service. We help homeowners connect with suitable independent kitchen fitters in their local area.For questions about your personal information, contact us at:Email: [email protected]## Information we collectWhen you submit an enquiry through Fittedly, we may collect:* Your name
* Email address
* Telephone number
* Postcode or general location
* Information about your kitchen project
* Your preferred timescale
* Any other information you choose to provideWe may also collect basic technical information about how our website is used where applicable.## How we use your informationWe use your personal information to:* Respond to your enquiry
* Understand what type of kitchen fitting service you require
* Find a suitable local kitchen fitter
* Contact you regarding your enquiry
* Pass relevant enquiry details to an appropriate independent kitchen fitter
* Manage and improve the Fittedly service
* Deal with questions, complaints or disputes
* Meet our legal and regulatory obligationsWe only use your information where we have a lawful reason to do so.## Sharing your information with kitchen fittersIf you ask Fittedly to help you find a kitchen fitter, we may share the information you provide with a suitable independent kitchen fitter so they can contact you regarding your project.We will only share information that is reasonably necessary for dealing with your enquiry.Kitchen fitters introduced through Fittedly operate independently and may have their own privacy practices.## Other companies we useWe may use trusted third-party services to operate Fittedly, including services used for:* Website hosting
* Online enquiry forms
* Email
* Data storage
* Website analytics, where usedFor example, our website may use Carrd and our enquiry forms may use Tally.These providers may process information on our behalf in order to provide their services.## MarketingSubmitting an enquiry does not automatically sign you up to receive marketing messages.If we introduce marketing emails or text messages in the future, we will follow the applicable UK privacy and electronic marketing rules.## How long we keep your informationWe only keep personal information for as long as reasonably necessary.Enquiry information will normally be retained for up to 12 months after your enquiry, unless we need to keep it for longer for legal, accounting, fraud prevention or dispute purposes.## Your rightsUnder UK data protection law, you may have the right to:* Ask for a copy of the personal information we hold about you
* Ask us to correct inaccurate information
* Ask us to delete your information in certain circumstances
* Ask us to restrict how your information is used
* Object to certain uses of your information
* Withdraw consent where we rely on consentTo exercise any of these rights, contact us at [email protected].You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.## CookiesFittedly may use cookies or similar technologies that are necessary for the website to function.If we use optional analytics, advertising or tracking cookies, we will provide appropriate information and consent options where required.## Changes to this Privacy PolicyWe may update this Privacy Policy from time to time.Any changes will be published on this page and the date at the top will be updated.## Contact usIf you have any questions about this Privacy Policy or how Fittedly uses your personal information, contact:Fittedly
Email: [email protected]

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